WELCOME TO OUR
Vacation Family
Congratulations on joining the Marriott Vacation Club® family of more than 400,000 Owners. A world of choice and unforgettable experiences is now yours to enjoy and share with those you care about the most.
We understand that you may have questions about your ownership. Where can I go? What can I do? What resources are available to assist me? Below, you’ll find answers, inspiration and additional information to help. The sooner you start exploring, the sooner you can start planning your next vacation!
NEW AND INSPIRED EXPERIENCES
Vacation Greatness doesn’t just happen. It’s thoughtfully and sustained—and keeps getting better. From new resorts and inspiring destinations to the latest property renovations and innovative options.
MARRIOTT VACATION CLUB® RESORTS
Discover the difference a villa vacation makes at more than 60 Marriott Vacation Club resorts worldwide. Whether you want to escape to an island retreat or share family fun at world-famous attractions, you can vacation in spacious comfort and enjoy incredible experiences as diverse as your dreams.
MARRIOTT BONVOY
Marriott Vacation Club Destinations® Owners have access through Marriott Bonvoy™ to 7,000+ hotels across a portfolio of extraordinary brands. Choose from classic full-service Marriott® hotels and resorts. Or make your selection from any of the broader family of brands, such as JW Marriott®, Residence Inn® by Marriott, Renaissance® Hotels, as well as Sheraton, Westin, St. Regis® and W Hotels.*
EXPLORER COLLECTION
From exploring ancient treasures in China to spotting majestic wildlife on an Alaskan cruise, experience invigorating adventures around the world. Choose from an ever-changing menu of culinary tours and speciality packages that introduce you to the most fascinating countries and once-in-a-lifetime experiences.**
As an Owner, you’ll enjoy access to an exciting world of vacation opportunities, and we’re here to help you explore! Below, we’ve answered some frequently asked questions to help you better understand your ownership.
How do I start planning my first vacation?
In the next few weeks, your How-to-Use Guide will arrive. Plus, a member of your Vacation Ownership team will contact you to answer any questions and help you plan the first of many vacations! In the mean time you can visit MarriottVacationClub.com to learn about your options.
Can I share my Vacation Club Points with another Owner?
Yes, you can transfer Vacation Club Points to friends or family members who are also Owners anytime during your Use Year. Keep in mind that any Vacation Club Points you transfer must be used by the end of your Use Year.
When will my contract closing take place?
Around 30 days after full payment is made or full deposit is paid in case of finance.
When will I receive my recorded deed and Owner’s title insurance policy?
Your title policy and the information needed to access your recorded deed electronically will be provided approximately 60 days after closing.
When will I receive my first maintenance fee and Club Dues bills?
You’ll receive both in November each year for the following year. For your convenience, you can pay your maintenance fee and Club Dues online when you use the Owner login at MarriottVacationClub.com. Please note if you bought at the beginning of the year your first maintenance fee will be payable 2 or 3 months after your contract closes.
When will I receive my purchase incentive?
Approximately 30 days after your closing. Once that happens, your Vacation Ownership Advisor can help you book reservations and make the most of your incentive.
How do I contact Owner Services for more information?
For questions related to your ownership please contact Owner Services.
What number do I call if I am a Weeks Owner located in The United States and Canada?
If your resort is located in The United States and Canada: 800-845-4226. If your resort is located in Europe or Asia: 800-650-5720.
Important Dates
Your Use Year* begins every year on January 1st.
Electing Vacation Club Points — You can do this between 25 months and 3 months prior to the beginning of your use year. The deadline is the 30th of September for the following year.*
Trade Eligible Week(s) for Marriott Bonvoy™ Points for the following year by December 31st.
Banking Points — You may bank up to 100% of your annual Vacation Club Points for use during the following year. This must be done by 30th June.*
Borrowing Points — Want to take a vacation that requires more Vacation Club Points than your current year’s allotment? No problem. You have the flexibility to “borrow” points from your following year’s balance.
WE’RE HERE TO HELP
If you have questions before a member of your Vacation Ownership Team contacts you, your Sales Executive can provide you with answers.
*Time frame may vary based on Owner benefit level of Executive or higher.
Separate enrollment required for Marriott Vacation Club Destinations Exchange Program and Marriott Bonvoy Points Program. Terms & conditions apply.